When a buyer returns goods to the seller, he sends a debit note as an intimation to the seller of the amount and quantity being returned and requesting the return of money.
With Open, it’s extremely easy to create a debit note. Here are the steps:
a) Go to ‘Finance’ from the left-hand side panel, select ‘Account Payables’ and click on the ‘Others’ tab and select ‘Debit Notes’.
b) Fill in the details and click on ‘Save & Send’.
c) Once you do that, your customer would be receiving a debit note on their email and you will be able to see the transaction under the ‘Debit Notes’ tab.