Answer - A credit note is a letter sent by the business or supplier to notify the customer that the amount paid for the product or service has been credited back to their account. This could occur due to various reasons ranging from sales of damaged goods, loss of products in transit etc.
Creating a credit note is simple with Open.
a.Visit the ‘Sales’ section available on the left-hand side of the dashboard, and then click on the ‘Credit Note’ tab to ‘+ Create Credit note’.
b) Once you click on + Create Credit note, fill out a few basic details and hit on ‘Save & Send’.