Payments - Send

All about using Payouts with Open.

What are the payment modes available?
You can make payment via IMPS, RTGS, and NEFT modes directly from your connected current account.
Thu, 24 Jun, 2021 at 5:50 PM
I have initiated a transaction by mistake. What should i do?
Sorry a transaction initiated cannot be called back. Please contact your bank to take action on this.
Thu, 24 Jun, 2021 at 5:52 PM
My balance is showing as incorrect and some offline transactions are missing from the statement. What should I do?
Sorry to hear that. Here’s what you can do: If the balance is incorrect you just have to refresh the balance once. To do that just visit Banking -> A...
Thu, 24 Jun, 2021 at 6:02 PM
How to do a Bulk Transfer?
Glad you’re doing a bulk transfer with us. Please follow the steps below:   a) Log in to the Open dashboard, go to ‘Payments’ and swipe to the ‘Send Pa...
Thu, 24 Jun, 2021 at 6:27 PM
What are the common errors in doing bulk upload?
There is an additional sheet in the bulk upload file: If there are multiple files or sheets, then the transaction will fail. No special characters a...
Thu, 24 Jun, 2021 at 6:23 PM
What are the common errors while doing bulk transactions?
There is an additional sheet in the bulk upload file: If there are multiple files the transaction will fail. Presence of special characters in the a...
Thu, 24 Jun, 2021 at 6:29 PM
How many transactions can be processed in one single file?
Right now, up to 1000 transactions can be processed in a single file
Thu, 24 Jun, 2021 at 6:30 PM
How long does it take to process the file?
Well, it depends on how many entries are in the file. If there are a huge number of entries, the time to process the file will increase and vice versa.
Thu, 24 Jun, 2021 at 6:32 PM
What will happen if there is an error in the file during bulk transfer?
If there is an error in a specific row then that row will not get processed.  The rest of the rows will get processed. Rows failed or didn’t process can be...
Thu, 24 Jun, 2021 at 6:41 PM
I have uploaded a bulk transfer file but the amount debited from my account is lesser than the total amount of the file. What's the reason for this?
Well, this is because some of the entries didn’t go through due to an error. If there is an error in a specific row, the payment for that row will not go t...
Thu, 24 Jun, 2021 at 6:42 PM