Support Portal

Yes. The damaged or lost cards can be replaced by a new card after successful blocking of the existing one.

To see the card transactions, Navigate to the ‘Cards & Expense’ section on the left side panel of the dashboard and then click on the ‘Spends’ tab under...

The most common reason for not being able to make transactions using the card could be the failed KYC verification. This is an ongoing process and not one t...

Due to covid restrictions in certain areas there could be a delay in the delivery of the cards. Usually the cards are delivered within 7 to 10 business days.

A virtual card is a unique feature offered by Open to manage your business’s specific online spends. This can be created either for self or teammates. Busin...

Navigate to the ‘Cards & Expense’ section on the left side panel of the dashboard and then click on the ‘Virtual Cards’ tab under the ‘Cards’ subsectio...

To load money to your virtual card,  Navigate to the ‘Cards & Expense’ section on the left side panel of the dashboard and then click on the ‘Virtual ...

No. It is not possible to load the virtual card directly from the bank account or through any other modes such as NEFT / IMPS. You can upload the amount fro...

Without a virtual card it becomes difficult to get hold of your company credit card when you need to pay for a new subscription. Also manual reconciliation ...

The price per card will be calculated based on the number of cards you require. If you need more cards then you should write us at letstalk@bankopen.co. Our...