Cards

How do I reset the ATM PIN?
At Open, we always encourage our clients to reset the ATM PIN regularly. Here’s how: a) Go to the Cards section on the left-hand side panel and click on...
Thu, 24 Jun, 2021 at 7:06 PM
How do I withdraw my money before blocking a card?
No problem! As an Admin, you can withdraw any amount that’s not been utilized by the Employee and send it to your Open Account. Here’s what you need to do:...
Thu, 24 Jun, 2021 at 7:07 PM
What if the card gets damaged, lost or stolen?
Don’t panic! Simply mail us on letstalk@bankopen.co or call us on our helpline number: 1800 1020 370 and we will block it for you. At the same time, go ahe...
Thu, 24 Jun, 2021 at 7:08 PM
Can we replace an existing card with a new card?
Sure! If there is a valid reason like if the card is damaged, lost or stolen, we can replace the existing card. Simply mail us on letstalk@bankopen.co or ca...
Thu, 24 Jun, 2021 at 7:09 PM
What is a transaction? How is it different from a reversed transaction?
Nothing complicated! Whenever a card is used anywhere - be it an online site, at a mall, or at an ATM machine, it gets tracked on your Open dashboard as a ...
Thu, 24 Jun, 2021 at 7:10 PM
Where can I see card transactions?
It’s quite easy actually. Just go to Cards from the left-hand side panel and click on the Spends tab. You will find all the transactions under this sect...
Thu, 24 Jun, 2021 at 7:11 PM
What is a Founder One card?
Founder One card is a first-of-its-kind corporate card powered by VISA and is issued only to a owner be it a business owner or a freelancer. It is a dual ca...
Fri, 24 Sep, 2021 at 12:34 PM
How to apply for a Founder One Card?
Go to the ‘Cards & Expense’ section on the left side panel of the dashboard and then click on the ‘Founder One Card’ tab under the ‘Cards’ subsection. O...
Fri, 24 Sep, 2021 at 12:40 PM
How to set your pin or activate your Founder One Card?
To set the pin or activate the card you need to follow the below steps:  Navigate to the ‘Cards & Expense’ section on the left side panel of the dashb...
Fri, 24 Sep, 2021 at 4:40 PM
Are there any shipping charges for the Founder One Card?
No. There are no shipping charges for the delivery of the Founder One card but a physical card is currently only provided to premium customers.
Fri, 24 Sep, 2021 at 12:55 PM