Payments - Collect

How do I withdraw money from my Open business account?
Money can be withdrawn from the Open account in two ways.  From Banking Section:  1. Go to the ‘Banking’ section from the left side panel and then on the...
Tue, 7 Feb, 2023 at 3:54 PM
How do I add customers?
            You can add customers in two ways 1. Navigate to 'Contact Book' icon on the right top corner. 2. Click on '+' icon. Once you c...
Tue, 7 Feb, 2023 at 3:59 PM
What if we want the settlement instantly?
You get the access to instant settlement if you subsribe for the Growth Plan.
Tue, 7 Feb, 2023 at 4:00 PM
I am expecting an incoming payment but it has not yet arrived. What should I do?
A payment can take up to 'T+2 business days' to reach your account once it has been executing by sending bank. If it doesn’t reflect in your bank ac...
Mon, 9 Aug, 2021 at 11:24 AM
What are bulk payment links and how to use this functionality?
Bulk payment links is a feature where you can send links to multiple customers at one go for collecting payments. To collect payments from multiple custome...
Mon, 31 Oct, 2022 at 12:32 PM
Can I collect money if my KYC is not complete?
No, you won’t be able to collect payments if your KYC is not completed.
Thu, 5 Aug, 2021 at 4:04 PM
What are the payment collection charges?
Payment collection charges will be different for each subscription plan. It’s readily available in the open. money pricing page '
Mon, 9 Aug, 2021 at 4:17 PM
What happens in case of disputes or chargebacks which are inward?
For any incoming dispute & chargebacks, our team will reach out to them via email and until dispute resolution, the disputed amount will be on hold. (TA...
Thu, 5 Aug, 2021 at 4:07 PM
I want to refund a collection I got from a customer. How can I do that?
Please drop a message on the chat or write to us at ''
Mon, 9 Aug, 2021 at 4:26 PM