Support Portal

You can send money to your vendors via NEFT/IMPS from your linked Partner Current Account OPEN.

Below are the default payouts limits (daily & monthly) which was determined based on the entity type considering the risk involved: 1. Individual - Dail...

All payments will be processed as per the defined timelines of the payment mode. Here’s the list of payment modes alongside the time they take to process N...

As per the RBI guidelines, sending money is disabled unless you complete KYC along with the withdrawal account.

To “Add Money” to your Open Business Account, navigate to the 'Dashboard' section on the left side panel and click on the 'Add Money' tab. ...

If payout is done from the dashboard there are no charges. However, if the payout is done using API then the charges mentioned in the pricing page are appli...

You can see outgoing payments and all other transactions by following the below steps: 1.Go to ‘Payments’ section and Click on ‘Payouts’. 2.Select ‘Vendor...

A transaction initiated cannot be called back. You need to contact your bank to take action on this.

‘Pending for processing’ happens in different scenarios: It takes place when the transaction hasn’t been approved by the checker in case the maker-checker...

This status will appear when you make a transaction but Open hasn’t received a response from the partner bank about the current status of the transaction. I...