Payments - Payouts

all payment payout related article

What happens if the payout of a Payout Link fails due to reasons such as bank downtime or incorrect account details?
This status will appear when you make a transaction but Open hasn’t received a response from the partner bank about the current status of the transaction. I...
Wed, 2 Nov, 2022 at 4:22 PM
What is a bulk payout and how do we create bulk payouts?
Bulk payout can be used when you want to send payouts to multiple contacts at once. To collect payments from multiple customers follow the below steps: 1....
Wed, 2 Nov, 2022 at 4:30 PM
How many transactions can be processed in a bulk payout file?
Currently up to 1000 transactions can be processed in a single file.
Wed, 2 Nov, 2022 at 4:31 PM
How long does it take to process the bulk payout file?
The time taken to process a bulk payout file will depend on the number of entries in the file. If there are a huge number of entries, the time taken to proc...
Wed, 2 Nov, 2022 at 4:32 PM
Can I cancel the bulk payout file once uploaded?
No. You cannot cancel a file that has already been uploaded.
Wed, 2 Nov, 2022 at 4:32 PM
What will happen if there is an error in the file during a bulk payout?
If the there is an error (Invalid details) in a row, then the particual transaction will update as failed and rest of the transaction will be processed.
Wed, 2 Nov, 2022 at 4:33 PM
I have uploaded a bulk transfer file but the amount debited from my account is lesser than the total amount of the file. What's the reason for this?
Well, this is because some of the entries didn’t go through due to an error. If there is an error in a specific row, the payment for that row will not go th...
Mon, 9 Aug, 2021 at 6:36 PM
Is there a limit to the fund transfers on Open?
No, there is no limit to the fund transfers on Open via Connected/linked Current Account.
Wed, 18 Jan, 2023 at 7:11 PM
What happens in cases of disputes or chargebacks which are outward?
In case of any disputes/chargeback requests, write an email to us on letstalk@bankopen.co about the issue in detail. We shall raise it with our concerned te...
Mon, 9 Aug, 2021 at 6:47 PM
Is there any limit upto which we can send payouts via Connected/linked Current Account on OPEN?
No, there is no limit for sending payouts via Connected/linked Current Account on OPEN?
Wed, 18 Jan, 2023 at 7:12 PM