Onboarding: KYC Process
After you complete your KYC, our team will review the details and the status will be updated in your account in 48 hrs. If not, please check if you have rec...
Wed, 11 Sep, 2024 at 5:32 PM
"KYC on Hold" status typically means that the Know Your Customer (KYC) process for an individual or business is temporarily paused or delayed. Thi...
Wed, 11 Sep, 2024 at 5:33 PM
KYC is required to utilize the following features: Payment Gateway Payment Links Open Pay
Wed, 11 Sep, 2024 at 5:33 PM
No, you can use Connected Banking without doing your KYC.
Wed, 11 Sep, 2024 at 5:34 PM
A withdrawal account is a designated Current Account to which you can withdraw funds from your Settlement Balance on OPEN. This account can be linked to OPE...
Wed, 11 Sep, 2024 at 5:34 PM
Yes, the withdrawal account can be changed. However, for registered entities, the account must be in the name of the registered company. For unregistered an...
Wed, 11 Sep, 2024 at 5:35 PM
You can reach out to our chat support or email us at letstalk@open.money to request an update to the withdrawal account. To process the update, please provi...
Wed, 11 Sep, 2024 at 5:36 PM