Credit - Open Capital

What is E-Mandate or E-NACH?
The digital version of the older paper-based NACH mandates — allows you to digitally approve multiple recurring payment charges at once, which allows auto-d...
Wed, 9 Oct, 2024 at 3:57 PM
Is the E-NACH process the same for all the banks?
No. Some banks require debit card details and ATM PIN (eg. Kotak Mahindra Bank) and some banks require Internet banking credentials (Customer ID and Passwor...
Wed, 9 Oct, 2024 at 3:58 PM
The app is showing that an E-mandate is pending at the bank. What should I do?
Disbursement can happen only once the e-mandate is successful. Once you submit the mandate, you must have immediately received a confirmation from your bank...
Wed, 9 Oct, 2024 at 3:58 PM
What is an E-Sign?
E-Sign stands for electronic signature. It is a paperless mode of signing loan agreements online.
Wed, 9 Oct, 2024 at 3:59 PM
How to do E-Sign?
In the e-sign process, you would receive an Aadhar-based OTP first, and post verification of the OTP the document is verified and E-signed.
Wed, 9 Oct, 2024 at 3:59 PM
E-sign is not working. How can it be resolved?
The OTP could have expired. Try the ‘Resend OTP’ option in the OTP window and get a fresh OTP.
Wed, 9 Oct, 2024 at 4:13 PM
Why should I E-sign the loan agreement?
The E-signing makes the Loan Agreement a legally binding agreement and states that once a loan is disbursed to you, you are liable to pay back the entire am...
Wed, 9 Oct, 2024 at 4:14 PM
My approvals are done and a bank mandate is submitted but the loan has not been disbursed. Why?
For a loan to be disbursed, the e-mandate has to be authorized by your bank. Once you submit the mandate, you must have immediately received a confirmation ...
Wed, 9 Oct, 2024 at 6:34 PM