In the event of any dispute or chargebacks related to transactions conducted through your Open Pay account, our designated team will notify you of the details that need to be reviewed within a specified timeframe.
Should you choose to acknowledge the dispute or chargeback, please confirm your acceptance accordingly. Conversely, to contest the dispute or chargeback, you must provide the requisite documentation, such as invoice, proof of delivery, etc. within the specified timeframe.
For any further queries kindly reach out to us at [email protected].