Receivables - Collections

Can I collect international payments using Open?
No, currently we do not support international payment collection.
Mon, 23 Sep, 2024 at 12:08 PM
What is the maximum limit to which we can collect the payments?
Collection limits are only applicable in the case of invoice payment links (50k daily & 1 lakh monthly). There are no limits on other payment modes. If ...
Mon, 23 Sep, 2024 at 12:10 PM
How many days does it take for money to be settled in the bank account/Open account?
While the payments received through the UPI Mode are settled instantly. The payments received through other modes like IMPS, NEFT, and RTGS are settled as p...
Mon, 23 Sep, 2024 at 12:11 PM
Why does an account get blocked and what happens to all the money I had collected?
Our internal systems detect the unusual activity and for safety & security reasons the account gets blocked.  Please reach out to our customer support ...
Mon, 23 Sep, 2024 at 12:11 PM
Can I collect money if my KYC is not complete?
No, you need to get your KYC verified to get access to the Collection Module.
Mon, 23 Sep, 2024 at 12:12 PM
What happens in case of disputes or chargebacks which are inward?
In the event of any dispute or chargebacks related to transactions conducted through your Open Pay account, our designated team will notify you of the detai...
Mon, 23 Sep, 2024 at 12:13 PM