Support Portal

Yes. You can create TDS-compliant bills on Open. You can enable the ‘Deduct TDS’ toggle & the TDS amount will be auto-calculated & deducted from you...

Currently, you can't upload bulk bills on Open but you can always upload bulk items in one bill.

The bill can be cancelled when payment to the vendor is due. It cannot be deleted.

A receipt is a commercial document of acknowledgment that you provide to your customers at the point of sale of goods/services to them, in case they make an...

When a company (buyer) returns goods/raw materials to the seller, he sends a debit note as an intimation to the seller of the amount and quantity being retu...

Navigate to the ‘Bill’ or ‘Receipt’ section and click on the three dots፧next to the name of the customer. Then click on ‘Convert to debit note’.

Reconciliation is an accounting process where you match two sets of records to check that figures are in sync and are tallying. Reconcile means ensuring the...

Payment made in cash to your vendor can be manually reconciled in the purchase section in the reconcile sub section.

When payments are made to the Open business account, the transactions are automatically reconciled. Hence there is no need to reconcile them manually.

Yes. You can reconcile payments from all linked bank accounts. For linking a new bank account you need to go to the ‘Banking’ from the left-hand side panel,...